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QuickBooks 2019 Discontinuation May 31st – How This Affects You

QuickBooks 2019 Discontinuation May 31st – How This Affects You

The QuickBooks 2019 Discontinuation is near! For many seasoned users, we know it is that time of the year. For those of you who have just started using QuickBooks Desktop, you may be wondering what this means to you, especially if you are using version 19 or earlier. Put simply: anyone who is still using version 19 or earlier will lose access to important add-ons, or “connection-required” features, at the end of May 2022. Also, any live support for any inquiries or troubleshooting involving QuickBooks Desktop 2019 or earlier will no longer be available. What does this entail exactly? Read on to learn precisely what services and apps are affected; and how the discontinuation itself affects your support experience.

QuickBooks Desktop Pro & Premier 2019 Sunset May 31, 2022

This year’s discontinuation comes with an additional change to be aware of. Starting with QuickBooks 2022 desktop version, licensing is only available via an annual subscription. This means that when you purchase the latest edition of QuickBooks desktop, it will be an annual subscription rather than the perpetual license that you have previously purchased.

What is Affected by the QuickBooks 2019 Discontinuation?

Software products, add-ons, and the services they perform. We’ve put together a few lists of the QuickBooks products and services that will no longer be receiving support or functionality.

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Affected Editions of QuickBooks Desktop 2019

  • QuickBooks Desktop Pro 2019
  • QuickBooks Desktop Premier 2019 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
  • QuickBooks Enterprise Solutions 19
  • QuickBooks Premier Accountant Edition 2019
  • QuickBooks Enterprise Accountant 19
  • QuickBooks Desktop for Mac 2019
  • QuickBooks 2018 and older have already been discontinued

Affected QuickBooks Add-ons

Other Services

  • Accountant Copy Transfer
  • Contributed Reports
  • Intuit Data Protection
  • Multi-currency/Exchange Rate
  • Online banking

Why Should I Upgrade My QuickBooks Desktop Before Discontinuation?

If you continue using QuickBooks 2019 past the End of Life date, May 31st, and you experience any issues related to performance, reliability, or just need some general usage guidance, Intuit won’t be able to extend any support.

If support is given, however, it is almost certain that the extent will be no further than an emailed support document containing steps to self-troubleshoot or answer inquiries. Basically, support will be very limited, if any is given.

Find out what’s new in QuickBooks Desktop 2022

Why Does Intuit Discontinue QuickBooks Desktop?

The evolution of technological tools for business are essential to continued innovation, growth, and efficiency. Intuit continues to pursue improved software and tools for its customers based on this premise. Here is what Intuit says about the discontinuation cycle: “We are committed to developing easy, straightforward financial tools that help you today and grow with you tomorrow. But it’s a balancing act – making QuickBooks Desktop better and easier to use while still supporting older versions.”

Do I Have to Upgrade to the Latest Version of QuickBooks?

The answer is no, although it is recommended. In order to ensure that your third-party apps and data feeds, such as bank feeds, are working you will need to be in the latest product. Still not sure what to do, connect with one of our product specialists to talk through your situation and business needs.

How Do I Know What QuickBooks Desktop Version I’m Currently Using?

First, open your QuickBooks software to the main page. Next, press the F2 key or simultaneously press the “Ctrl” and “1” keys. This will open up your Product Information window. Search for your product name, product number, and license number in the Product Information window. In the Usage Information section, you will see the “Date First Used”. Search for your release at the end of the product name. Your version year will be listed right in front of the word “Release” on the “Product” line.

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Official Messaging From Intuit

When does service discontinuation happen?

After May 31, 2022, access to add-on services will be discontinued for QuickBooks Desktop for Windows 2019. This includes all versions of QuickBooks Desktop Pro, Premier, and Enterprise Solutions v19.

After August 10, 2022, access to add-on services will be discontinued for QuickBooks Desktop Point of Sale 18.0.

If you don’t use any of the add-on services in QuickBooks Desktop 2019, your product will continue to work for you. You won’t be able to subscribe to live technical support or any of the other Intuit services that can be integrated with QuickBooks Desktop. Also, discontinued versions won’t receive the latest security patches and updates.

In addition to QuickBooks Desktop for Windows 2019, there are a few other Intuit products that are affected by the discontinuation of add-on services.

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