Every QuickBooks user has experienced a situation where support is required to identify a solution for a technical issue or have a question answered. When this happens, the initial courses of action that typically come to QuickBooks users’ minds are 1) requesting support in-product, or 2) calling 1-800-4INTUIT (1-800-446-8848). And, let’s face it, Intuit Technical Support is more than adequate to meet the needs of users who are experiencing technical difficulties or need questions answered. However, when users’ requirements are more complex and necessitate help from highly skilled professionals with industry accounting experience, where do users go for support?
When your QuickBooks needs are too complex for Intuit to take on, such as requesting a custom-built report, conducting an optimization analyses of critical workflows, or inquiring about QuickBooks training, you may feel like there is nowhere to turn. There is much ambiguity around what your best next steps might be, which doesn’t help the situation. Well, we’re here to tell you that there are a few different options available for these users, and we highly recommend one of those options: Contact an official Intuit QuickBooks Solution Provider (QSP).
In this article, the few options you have available to you will be analyzed and the pros and cons of each option will be outlined, followed by an explanation of our recommendation. It’s important to know that there are solutions out there, and with the right resources: if you can dream it, you can achieve it!